Frequently Asked Questions (FAQ)

1. What types of rugs do you offer?
We offer a wide selection of Persian, Turkish, and Indian rugs, crafted using traditional techniques and styles. Our catalog includes rugs of various sizes, patterns, and color schemes that can complement any interior.

2. What’s the difference between Persian, Turkish, and Indian rugs?

• Persian rugs are known for their intricate floral designs, high quality, and durability. They are often made from wool and silk.
• Turkish rugs typically feature more geometric patterns and can be either pile or flat-woven, using wool or cotton.
• Indian rugs are often inspired by Persian and other Asian traditions but add unique patterns and rich colors.

3. How should I care for my rug?
To care for your rug, we recommend vacuuming it regularly on both sides, avoiding direct sunlight, and keeping it away from high humidity areas. For deep cleaning, it’s best to consult a professional rug cleaning service.

4. How long will a rug last?
The lifespan of a rug depends on its material, craftsmanship, and maintenance. Quality wool and silk rugs can last for decades, retaining their appearance with proper care.

5. Do you ship rugs to other cities and countries?
Yes, we offer worldwide shipping. You can find details on delivery times and costs on the checkout page or by contacting our customer support.

6. Can I return a rug if it doesn’t suit my needs?
Yes, we accept returns within 14 days of receipt. The rug must be in its original condition. Please refer to our return policy on our website or ask a manager for further details.

7. How do I choose the right rug size for my room?
We recommend measuring the area where you plan to place the rug. For living rooms, larger rugs that cover the central part of the room often work well. In bedrooms, choose rugs that extend slightly beyond the bed. Our consultants are always ready to help you make the right choice!

8. Can I order a custom rug design?
Yes, we offer custom rug orders. You can choose the color, pattern, and size. To order a custom rug, please contact us.

9. What materials are used in your rugs?
Our rugs are made from natural materials such as wool, silk, and cotton, giving them durability, softness, and a beautiful appearance.

10. How should I care for silk rugs?
Silk rugs require delicate care. Vacuum them less frequently, avoid water exposure, and use professional cleaning services. Avoid placing silk rugs in high-traffic areas.